Technology
Paramount Standards in Data and Privacy Safeguarding
Visual assistance and Workflow solutions shouldn’t come at the cost of data privacy. At VSight, we’re revolutionizing support through AR-powered vision, while steadfastly safeguarding your data.
Compliance
Compliance You Can Trust
GDPR Compliant
Aligned with EU data-protection law for the lawful, transparent handling of personal data.
HIPAA Compliant
Safeguards for protected health information across communication and storage.
ISO Certified
ISO 27001 information-security management standards applied across our platform.
Strict adherence to major regulations like GDPR, HIPAA and ISO 27001 ensures your data stays protected. Our solutions enable GDPR, HIPAA and ISO 27001 compliance through:
- Encryption of data in transit and at rest
- Access controls and audit trails
- Data minimization and deletion protocols
- Physically secured EU-based servers for EU citizen data.
We collaborate closely with customers to align data practices with regulation requirements. You’re in good hands with our compliance expertise.
Security
Security That’s Always On Guard
We’ve implemented robust security measures across our platform:
Authentication via strong passwords and 2FA
Encrypted API transactions
Session timeouts and automatic logouts
Secure cloud connectivity and network encryption
Continuous threat monitoring and testing
Background checks and access controls for personnel
Our platform infrastructure utilizes Google Cloud’s secure and resilient services. And with our disaster recovery protections, your data stays available.
Transparency
Transparency You Can Depend On
We believe open communication builds trust. That’s why transparency is central to our approach:
- Review our Data Security Overview.
- See Google Cloud’s statements on data handling.
- Get details on our general compliance.
- Contact us anytime with questions and concerns.
Discover the dynamic capabilities of AR while enjoying the assurance of data security with VSight.
Request a demo and witness flawless visual assistance in action.
Technology
Learn More About the Technologies VSight Harnesses
Frequently asked questions
Is VSight GDPR compliant?
Yes. VSight is fully aligned with the EU General Data Protection Regulation for the lawful, transparent handling of personal data. Personal data of EU citizens is stored on physically secured EU-based servers; data minimization and deletion protocols, access controls, and audit trails are enforced.
Is VSight HIPAA compliant?
Yes. VSight is HIPAA compliant: protected health information is safeguarded across communication and storage with encryption in transit and at rest, access controls, and audit trails — suitable for healthcare and medical-device customers.
Does VSight follow ISO 27001 standards?
Yes. VSight applies ISO 27001 information-security management standards across the platform — covering risk management, access control, encryption, change management, and continuous threat monitoring.
How is VSight Remote data encrypted?
VSight uses end-to-end encryption (E2EE) for sessions, encrypted API transactions, encrypted data in transit and at rest, and secure cloud network encryption. Sessions use strong authentication with passwords and two-factor authentication (2FA).
Where is VSight customer data hosted?
Personal data of EU citizens is hosted on physically secured EU-based servers to meet GDPR data-residency requirements. Enterprise customers can request specific data-residency arrangements as part of their contract.
Does VSight support Single Sign-On (SSO) and 2FA?
Yes. VSight supports Single Sign-On (SSO) for enterprise customers and two-factor authentication (2FA) for all users, along with role-based access control (RBAC), session timeouts, automatic logouts, and continuous threat monitoring.