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VSight Remote for Mining Sector
How CMP Mining Company leveraged VSight’s AR-powered remote assistance to enhance operational efficiency, reduce downtime, and improve remote support in challenging mining environments.
Mining companies worldwide are always striving to increase profits by reducing costs. The mining industry heavily relies on expensive equipment. State-of-the-art technologies like Augmented Reality (AR) are becoming essential. These technologies offer opportunities to improve safety, increase productivity, and extend the reach of expert operators who cannot be physically present at the job site.
The Covid-19 pandemic taught us the importance of working differently. Travel bans and local restrictions made mining challenges more difficult. VSight Remote addresses these challenges by connecting experts from around the world to solve problems. For example, a specialist from Australia can remotely demonstrate machinery to operators in Compania Minera Pacifica (CMP) near Vallenar. Remote problem-solving allows a supervisor working from home in Antofagasta to virtually join the team at Minera Caserones in the Andes.
VSight is transforming the mining processes. It offers the fastest and easiest technology to use for end-users. We also started utilizing VSight Remote to develop new procedures aimed at reducing the presence of contractors on the site, resulting in additional cost savings and improved safety.
Inspecting critical equipment in LC Mining is a complex, time-consuming, and costly process. It can also be hazardous, especially when external contractors are required on-site. Field operators and engineers often struggle to resolve maintenance issues, requiring input from equipment specialists who may live in different countries. Coordinating and completing inspections with these experts can take weeks and lead to escalating costs.
VSight Remote enables our field operators with AR technology to get real-time maintenance and inspection support from remote experts. This simplified solution enhances safety by reducing the number of people on-site and improves efficiency by minimizing travel and operational expenses.
Our customers witnessed the efficiency of AR-powered remote collaboration solutions in helping their operators and reducing costs. Thanks to VSight, sharing knowledge and resolving issues in real-time has never been easier. We saw at significant cost reductions in critical equipment inspection, daily procedures, and incident tracking just three months after implementing VSight Remote.
VSight is transforming the mining processes. It offers the fastest and easiest technology to use for end-users. We also started utilizing VSight Remote to develop new procedures aimed at reducing the presence of contractors on the site, resulting in additional cost savings and improved safety.
Project inspections, private tenders, training, and other meetings that previously required access to the operational site are now handled through VSight in real-time. This increased efficiency in delivery accelerates the resolution of operational hazards and facilitates the transfer of knowledge from experienced mining professionals who cannot travel to on-site operators. Incident investigation is also accelerated as VSight enables real-time connections among all parties involved, regardless of their location.
“Field users of VSight describe feeling more confident in their activities, knowing that the technology embedded in their helmets provides real-time access to mentors and experts. Timely remote instruction in the mining environment has proven to be transformative.”
Our partner, Alert2Gain (A2G), plays a crucial role in linking isolated mining operations with experts worldwide. This fosters the sharing of expertise and knowledge transfer to younger generations. A2G professionals possess a deep understanding of this technology’s usage in mining and capital-intensive industries, ensuring immediate remote support to comply with best practices. This includes maintenance, operational safety, inspections, and auditing at remote sites, as well as remote support from international experts who are unable to travel.
Connect your field operators with remote experts in real-time and resolve complex issues faster.
